families in business  
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  02
 
Communication
Families in Business have developed successful techniques and processes for managing relationships:

between individual family members
between the family and the business
between the family and non-family stakeholders.

Only 27% of what is said is received by the listener as it was intended. In other words, you have a 73% chance of being misunderstood.

In a family you add emotion into the situation, so the chance of being misunderstood is even greater, risking a serious breakdown between family members. The potential for misunderstanding is compounded by the fact that arguments between family members are often handed down to successive generations.

Through working with individuals and groups we have helped family members to have a better understanding of each other and why they act as they do.

This can eventually lead to so called “difficult conversations” between individuals to resolve issues that have been preventing positive interaction between them for years.

As a result family members can play an active, positive role in the business and within the family.

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enquiries@familiesinbusiness.co.uk